| Philippine Business Magazine:
Volume 10 No. 7 - Technology |
Terrible Trio
Spam, scams, and viruses are the Internet user’s worst enemies
By Joel D. Pinaroc
Ask an everyday Internet user what he hates most about
surfing the Internet and you’ll probably get one, two, or
all three of these answers: spam, scams, and viruses.
Now more than ever, our e-mail boxes are being flooded
with unsolicited e-mail advertisements, hoaxes, and e-mails loaded
with destructive viruses.
The number and frequency of occurrences of spam, scams,
and viruses is also alarming. The volume of unsolicited e-mails
is increasing at a rate of 50% every month, a trend indicating that
junk e-mail will soon outnumber legitimate e-mails.
The sheer volume of spammed e-mail continues to clog
up networks and deprive companies of precious resources such as
hard disk space, all the while stuffing servers with unwanted mail.
Aside from getting the ire of Internet users, spam costs companies
around the world billions of dollars in maintenance expenses.
Although a significantly lower number of unwanted
e-mails may contain viruses, these deadly payload destroy data and
corrupt files in a matter of seconds. Quick to infect and hard to
detect, a computer virus is a network administrator’s worst
nightmare.
E-mail scams in every imaginable form have now merited
the attention of governments and security agencies apparently because
these seemingly harmless e-mail messages are put into more sinister
uses and an alarming number of people are falling prey to scam “artists.”
Even more alarming are the spam, scams, and viruses
coming our way that are becoming more and more sophisticated, and
in the case of computer viruses, becoming harder and harder to detect.
Spam Problem
Spam refers to any e-mail that is unsolicited. Thus, scams and viruses
sent via e-mail generally fall under this category.
Spam Classifier
July - August 2003 |
| Type of Spam
|
July |
August |
| Internet |
7% |
11% |
| Other |
14% |
16% |
| Scams |
9% |
10% |
| Products |
20% |
20% |
| Spiritual |
1% |
1% |
| Financial |
15% |
14% |
| Leisure |
8% |
7% |
| Adult |
14% |
12% |
| Health |
12% |
9% |
| Source: Brightmail’s
Probe Network |
|
However, since most unwanted e-mail carry some sort
of selling and marketing blitz, spam has been popularly associated
with e-mail advertisements and e-mail marketing covering practically
any industry and any product or service imaginable. By design, spam
is more prevalent in web-based e-mails such as Hotmail, Yahoo! and
Lycos, among others.
While the intention of companies that send out flyers, brochures,
and product profiles in our e-mail boxes may not necessarily be
bad, some customer groups have raised questions of privacy.
Technology further made it easy for spammers to zero
in on our e-mail addresses. Through the use of “spider”
software, e-mail addresses are virtually harvested to be used by
spammers. Imagine a couple of thousand of these sinister applications
crawling all around the Web looking for addresses. Chances are,
your e-mail address has already become another spam statistic.
There are two schools of thought on spam. Currently,
proponents of both sides are involved in a tug-of-war, where one
side invokes the right of expression while the other raises the
issue of privacy.
And while the legal battle continues, spammers seem
to be undeterred. They continue to e-mail away consumer products,
financial service offerings, and adult-related materials, the top
three items on the spam most-popular list.
Sham Scams
E-mail scams – from simple hoaxes to seemingly convincing
financial schemes – on the other hand, have gotten serious
attention from major technology companies and from the U.S. federal
government.
While scams seem to be nothing more than spam aimed for the gullible,
there have been reports of users falling prey to intricately woven
and seemingly convincing scams.
Dirty Dozen
Top 12 Virus Attacks |
| Rank |
Virus |
Percentage |
| 1 |
Worm/Sobig.F |
76.8% |
| 2 |
Worm/Lovsan.A (Blaster) |
6.4% |
| 3 |
Worm/MiMail.A |
5.1% |
| 4 |
Worm/Nachi.A |
4.0% |
| 5 |
Worm/Klez.E (including G) |
2.1% |
| 6 |
Worm/Dumaru.A |
2.0% |
| 7 |
Worm/Sobig.A |
0.9% |
| 8 |
Worm/BugBear.B |
0.7% |
| 9 |
W32/Sircam.A |
0.6% |
| 10 |
Worm/Yaha.E |
0.5% |
| 11 |
Worm/Sobig.C |
0.4% |
| 12 |
Worm/Sobig.E |
0.2% |
| |
Others |
0.3% |
| Source: Central Command,
Inc. |
|
Some of the earlier scams involved chain letters and
solicitations for supposedly charitable institutions. It has been
said that for every scam that is uncovered and exposed, two more
emerge to take its place.
A good example of a persistent and effective e-mail
scam is the infamous “Nigerian scam,” the modern version
of the old “Nigerian letter” trick. Although there are
variations of this kind of scam, the e-mail fraud usually goes like
this: a supposedly wealthy foreigner (usually from Africa) is seeking
assistance in getting his money—in millions of dollars—stashed
away in a bank. This wealthy foreigner could be a member of the
monarchy, a philantrophist, or an exiled heir. To complete the scam
and to make it more convincing, an element of human tragedy is added—usually
somebody dying or an ongoing civil war—which is supposedly
preventing the withdrawal of the money.
The purported catch is—should you decide to
help—you’ll get a certain percentage of the foreigner’s
money. To facilitate the supposed “fund transfer,” you
have to give up details such as your bank account number, to get
your share.
Such an e-mail would have easily turned on the alarm
bells of most users. However, since this e-mail scam is circulated
to thousands, or even millions of users, scam “artists”
play the law of averages, hoping to snare a gullible few to fall
into the scam. The “Nigerian scam” was particularly
effective as it was able to con numerous unsuspecting users to shell
out money for the fraudulent cause.
Thankfully, the “Nigerian scam” was exposed
last year and its perpetrators are now behind bars.
Destructive Viruses
Perhaps the most destructive of the terrible trio is the computer
virus. While a user can easily dust off annoying spam, viruses are
more complicated and in most cases, are discovered only after the
damage has been done.
Here’s a little trivia: Did you know that two
Indian brothers created the first virus? It is widely believed that
the two, who were also into selling software applications, designed
a simple software program that is activated whenever a customer
entertains the idea of copying the program. The two brothers apparently
only wanted to remind their customers not to mess around with their
software.
From this humble beginning, a new generation of viruses
continually hounds our computers, becoming so popular that a subculture
of virus writing soon emerged, much to the chagrin of anti-virus
experts who wage their unending war against the proliferation of
viruses.
Unlike their predecessors, today’s virus creators
are seen to be more prolific probably because the tools to create
viruses are easier to obtain. The play on basic human impulses (like
e-mails with the subject ILOVEYOU) and the relative ease to send
the virus to as many users as possible (through address books) makes
it easier for viruses to infect PCs today.
Computer viruses have again hogged industry headlines
when two prolific and particularly destructive viruses—SoBig
(and its variants) and the MSBlaster mass mailing worm—recently
came out of the woodwork.
While efforts to contain these viruses have been successful, experts
admitted that they cannot afford to lower their guards down, since
somewhere in the vastness of the worldwide web, another virus could
at any moment wriggle free to infect PCs.
Defense Mechanism
Protecting your PC against these cyber threats is not rocket science,
according to experts. Anti-virus experts have been hollering good
“housekeeping” practices such as updating anti-virus
software, while home users are advised to keep a wary eye for suspicious
e-mails with executable file extensions.
As protection from scams and spam, consumer groups
also harp about vigilance and scrutinizing every detail, such as
the fine prints on a seemingly convincing e-mail advertisement,
or scams that promise money in return for personal details.
Even experts concede that a 100% security solution
against spam, scams and viruses, is yet to be invented or devised.
Rather than trust technology too much, consumers are advised to
exercise caution and to employ lots of common sense. The rule most
people are finding most useful nowadays is simply “when in
doubt, delete.”
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